What We Collect and Why We Need It
vcuci collects the information needed to run your account securely and process payments correctly. At registration, this means your name, email address, contact number and date of birth. When you deposit or withdraw using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference
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and amount so our finance team can match each movement to your account wallet — we do not store your eWallet PIN or full card number at any point. We also collect device identifiers and IP address for session security; if you connect from George Town
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or elsewhere in Malaysia, the IP log helps us flag unusual access attempts quickly. Usage data — which sections of the lobby you open, how long a session runs — is stored in aggregated form to improve page load and navigation. We do not sell your
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personal data to third parties. Any third-party studio or payment processor that touches your data is bound by a data-processing agreement that mirrors the protections set out here. This policy applies to all services available where local law permits. Where any local regulation in Malaysia imposes
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a stricter standard, that standard applies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.